spectrum internet goes out at night
Speed tests, when we are able to connect during this period, show up fine. I would recommend that you call the tech help line and ask them to reset and reprogram your modem. to have them look at the splitter at the street as it looks like some corrosion on the top of it.
If they complain that you are already getting that service, tell them your "new" modem isn't working and they need to reset it from their end. But, we haven't added any devices recently and we really only use iPhones/IPads so I don't believe there is a backup every night at that time. I haven't seen any cox people around in the neighborhood either.Maybe? It almost behaves as if cox was throttling my bandwidth or something huge was downloading clogging my connection, as far as I know nether is the case. I showed him my modem status page (with only one upstream channel binded) and he started outside the house.
Tip. I just don't even know where I can turn for help at this point. Yes, it's pretty much the exact same time every night, to the second. My uneducated guess was also that it seemed like some kind of back up at that time. This might work, especially if you keep getting reps that don't know what they're doing.Called Customer Support last night and while trying to have them "add the new modem" as suggested in one of the other replies, the rep. noticed that not all the upstream channels were connected. I am out of ideas other than changing ISPs. If you want to get involved, click one of these buttons!
it's perfect and the next minute it won't load any webpages., so I don't know if there could be some upgrading or work going on that could be impacting it He didn;t find any physical damage to it, but felt it was a good precaution.3) He was going to call the Maintanence dept. Literally every night at midnight im playing on xbox and I get the prompt on the screen that there was a connection issue in nba2k19 and it does the 15 seconds counted and I am booted out of the … We can review the connection after that with information from the modem.That splitter looks like its been submerged in water a few too many times. Speedify is a fast bonding VPN that allows your device to use 2 or more connections at the same time. The home automation was installed when we first moved in and hasn't changed. 3 technicians have come out over the course of that time and the issue seems to still be occurring. Last, were those speedtest taken during the problem? I'd love the community's feedback/help with this.Update: The Tech was on-time and called before his arrival (much appreciated). Here are instructions if you Also, what are the results of the speedtests? It looks like you're new here. They were never designed for aquatics. My Internet connection is dropping regulary - at least every few hours and sometimes every 15 minutes. If speed tests and the latancy is good, then why can't you bring up websites? IE 74.125.226.168 for google.com but take your pick.
If so, did you have issue getting to the speedtest site itself? Also, see if other things work, like email or VOIP client (Skype). Websites load extremely slowly or not at all off and on during this hour period. Yes, it's pretty much the exact same time every night, to the second. This is what spectrum leaves me EVERY night. Maybe the DNS? It is slow with a direct connect As well. In fact, in most cable networks, Internet transmissions are sent over a single 6-MHz band--the same amount of spectrum allocated to an individual cable TV … The control4 people said none of that equipment would be backing up every night like that either.
The lights on the modem and router show no indication of a problem.
@KenKha4 @Ask_Spectrum I've been having slow internet for the past couple of months. And what results do you get from We have an apple AirPort Extreme and a Motorola/Arris sb6190. I live in Arizona so we don't get bad storms or anything like that. If you have another computer, smartphone, or tablet that uses the same Internet connection, use it to test if there's a connection or computer issue. had been peaking at 52 dB.2) Replaced the cable from the street to the house as a precaution as I commented that I noticed the issues more so when the weather was warm.
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